Clinical Solution Designer

The role

The Clinical Solution Designer (CSD) works closely with Project Managers and directly with customers to gather study configuration needs, which are in accordance with the clinical study protocol. Serving as a vital link between non-technical stakeholders and technical teams, the CSD conducts customer workshops to gather and translate client requirements into clear, actionable user stories and tasks. These are then presented to and refined with technical teams prior to build configuration, ensuring a seamless and accurate setup of the eCOA platform.

What you will be doing

• Collaborate closely with Project Managers, technical managers, solution developers, and testers to design project deliverables of varying complexity. Ensure solutions align with product capabilities while meeting client needs, balancing protocol requirements and delivery team constraints.
• Lead customer workshops and proof-of-concept sessions, sho...