Job Description

NTT DATA, Inc. is seeking a Service Desk Analyst to improve patient outcomes by managing inbound calls in a call-center environment. The role requires at least 4 years of experience in service desk operations, effective communication skills, and strong troubleshooting capabilities. Candidates must be flexible with hours, including nights and weekends.

This position offers a comprehensive benefits package from day one of employment and emphasizes a strong service-oriented approach in all interactions. Candidates are expected to maintain a professional workspace and travel up to 10% if required.

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