Clinical Implementation Specialist

This position is designed to work under the Clinical Content Team Lead and will expand the existing Implementation and Clinical Content team. The role focuses on helping customers implement and gain value from DoseMeRx and Firstline in their clinical workflows. The position is a client facing role and will act in support of the Clinical Content Team Lead in execution of Firstline projects and DoseMeRx projects. Additionally, as part of this role, you will be supporting the Account Managers and Customer Success Teams to provide a superior customer experience.

KEY RESPONSIBILITIES

Customer Support and Retention

• Review and interpret clinical guidance and build guidelines within Firstline following relevant principles of information design.
• Complete assigned project tasks according to provided specifications and deadlines.
• Serve as a trusted resource for customers by consistently providing accurate, practic...