Job Description

The Clinical Application Specialist, Neurology (NCAS) is responsible for providing professional Clinical Applications Training and customer support. Interfacing with but not limited to NK Sales, Clinical Specialist, Marketing, Service, Support, IT, and PMO to effectively implement Nihon Kohden Systems into customer sites. Managing time wisely and efficiently and accomplishing assignments in established timeframes. The NCAS presents a professional image with above-average customer service skills.


Essential Functions and Main Duties

  • Develops and delivers customized training and support plans for Nihon Kohden equipment to customer accounts.
  • Assembles portable carts.
  • Leads implementation teams to complete projects on time, safely, and to the customer’s satisfaction.
  • Provides ongoing customer support in person, by telephone, or through remote desktop solutions.
  • Makes travel arrangements in accordance with company policies and ...

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