Job Description

Job Description

Our client in the healthcare field is hiring a Clinic Operations Lead to help drive smooth day-to-day functioning of a busy family medicine environment. This is a great permanent opportunity for a hands-on leader who understands the fast-moving nature of family practice, thrives in administrative coordination, and can coach and guide a front-desk team while keeping the clinic running efficiently. Location & Schedule

  • On-site role based in Ottawa

  • 37.5 hours per week, Monday to Friday

    • Key Responsibilities

  • Coordinate and oversee the daily activities of front-desk staff, ensuring appropriate coverage and patient flow throughout the day

  • Lead staff onboarding and actively coach new and current team members to ensure consistency and efficiency across roles

  • Provide occasional support in patient-facing administrative tasks during peak hours or staff shortages, maintaining a strong g...

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