Client Training Specialist (4 Month Contract)

Are you looking to flex your training and customer service muscles at one of Toronto's fastest-growing startups? Can you make explaining a new technology solution sound like a dream come true? You will work with new customers (who happen to be professors) to help them adopt a technology that will transform their lectures into modern classroom experiences.

We're growing like crazy, and that's where you come in. We're looking for you to join our team as our newest training specialist!

About the Gig:

• Manage each new professor’s customized onboarding journey and ensure they are ready to adopt the platform for their upcoming class

• Ensure customers are familiar (some might say experts) with using the platform in their classroom

• Share best practices on how to format lectures and homework, and effectively teach using the Top Hat platform

• Ensure that each professor is proactively prepared for the begi...