Client Technology Manager

The Client Technology Manager (CTM) position is a high impact hands‑on leadership role, responsible for delivering our IT managed services to a portfolio of client accounts with the support of a dedicated technical team. The successful CTM will manage customer relationships, expectations, and liaise to internal communities and stakeholders to ensure customer success. In this dynamic customer‑facing, process‑oriented role, you will participate in safeguarding our revenue, retaining our clients, growing our accounts, and spearheading projects to modernize client infrastructure. In this role, you may be dedicated to one of our flagship clients or support multiple clients.

• Oversee technology services for a portfolio of ECI clients.
• Maintain strong client relationship, serve as a trusted strategic advisor leveraging scheduled, ad‑hoc, and C‑Level strategic meetings.
• Develop and maintain a deep fu...