Job Description
We are looking for a dedicated Client Support Staff to join our core operations team. You will handle data, resolve disputes, and ensure that every service request is tracked to completion with precision and professionalism.
Efficiently resolve client issues and support tickets with accuracy and professionalism
Provide timely, detailed data and reports to support client and hauler inquiries or disputes
Collaborate with team members to support daily operations, especially during peak periods or absences
Maintain high service standards and contribute to overall team performance
Perform additional tasks as assigned by the Team Leader or Assistant Manager
Minimum Qualifications
Bachelor's degree
1 year customer service experience, preferably in B2B environments
Strong problem-solving skills
Detail-oriented with good time management and teamwork abilities
Good oral and written communication skills
Proficient in Google Workspace
Comfortable using AI t...
Efficiently resolve client issues and support tickets with accuracy and professionalism
Provide timely, detailed data and reports to support client and hauler inquiries or disputes
Collaborate with team members to support daily operations, especially during peak periods or absences
Maintain high service standards and contribute to overall team performance
Perform additional tasks as assigned by the Team Leader or Assistant Manager
Minimum Qualifications
Bachelor's degree
1 year customer service experience, preferably in B2B environments
Strong problem-solving skills
Detail-oriented with good time management and teamwork abilities
Good oral and written communication skills
Proficient in Google Workspace
Comfortable using AI t...
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