Client Support Specialist

Job Description: Customer Service Specialist – G Ads Support

Overview:

We are looking for enthusiastic and customer-focused professionals to join our G Ads support team. In this role, you will assist advertisers and business owners with their campaigns, troubleshoot issues, and ensure a seamless experience with G Ads products.

Responsibilities:

• Provide 24/7 customer support via phone, email, and chat.

• Resolve account, billing, and campaign performance queries.

• Guide customers on G Ads features, policies, and optimization strategies.

• Collaborate with internal teams to escalate and resolve complex cases.

• Maintain accurate records of customer interactions in CRM systems.

• Strive to improve customer satisfaction and product adoption.

Qualifications:

• Bachelor’s d...