Client Support Representative

Client Support Representative

Location: Grimsby, ON

Type: Full-Time in office

Compensation: Salary range of 45,000-50,000

The Client Support representative role provides clerical and administrative support to the agency including greeting clients, accepting payments, answering and placing phone calls. Use existing systems to complete daily work activities as required and provide support to agency staff within the office environment. In this role you will help support the day to day operations of the agency and providing excellent customer care. 

 Roles and responsibilities:

• Greet clients and direct them to the appropriate agency staff


• Act as primary telephone contact by receiving, redirecting callers and managing voicemail


• Obtain, verify and record client...