Client Support Rep

Budget Camera provides professional cinema gear, exceptional customer service, and reliable support for productions of all sizes—from student films to commercial and broadcast projects.

We are looking for a Client Support Representative who is passionate about film production, customer service, and helping creatives bring their projects to life.

Role Overview

The Client Support Representative is the first point of contact for many of our clients. This role focuses on assisting customers with inquiries, guiding them through rentals, resolving issues, and ensuring a smooth, professional experience from inquiry to gear return. This is an ideal role for someone with strong communication skills, basic technical knowledge of film equipment, and a desire to grow within the film and media industry.

Key Responsibilities

• Answer incoming phone calls, emails, and in-store inquiries professionally and promptly.
• Assist clients with ge...