Job Description

Are you ready to grow your career at a values-driven, family first MSP?


DTC is a close-knit team built on trust, ownership, and doing the work right.


We operate by six core values:



  • Curiosity, Integrity, Ownership, Agility, Authenticity, and Family First.

  • If those words mean something to you in practice — not just on paper — you'll fit right in.
  • This role sits at the center of our operations.
  • You'll assist with client calls, own key finance and operational workflows, and help us show up consistently — internally and externally.
  • It's not entry-level and it's not purely back-office.
  • It's both, done well, at the same time.
  • The Client Support & Operations Specialist is the connective tissue between our client-facing work and our internal operations.
  • You'll assist with phone coverage and client intake, run key finance and billing workflows, support process documentati...

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