Client Support Manager

Job Summary:

VITALL is looking to expand its dedicated client support and implementation team with an experienced and strategic Client Support Manager. This is an outstanding opportunity for you to become a core contributor to the health technology industry, play a meaningful role in the lives of patients, and advance the foundation of world‑class client support operations from the ground up.

The Client Support Manager is responsible for leading and continuously improving our client support and implementation programs. This role owns the end‑to‑end client experience strategy, manages the support and implementation team, and ensures clients receive exceptional service throughout their journey with VITALL. As a foundational leader, you will contribute to the processes, workflows, and documentation that enable the team to deliver consistent, high‑quality experiences while scaling with our growth.

We are seeking a strategic operator who combines oper...