Job Description
**Client Support Lead**
**Pay Rate:** **$24/hour**
**Hours:** **5pm-5am 3 days on/3 days off/4 days on/4 days off**
**Location:** **On site in Green Bay, WI**
**Excellent long term opportunity!**
**What’s a typical day as Client Support Lead? You’ll be:**
+ Handling customer-facing processes, systems, and equipment for daily operations.
+ Monitoring customer orders and shipments to identify and resolve issues.
+ Providing process and technology training to team members.
+ Communicating effectively with internal teams, leadership, and customers to resolve concerns and manage escalations.
+ Supporting the Customer Service Manager and acting as a subject matter expert for problem resolution.
**This job might be an outstanding fit if you:**
+ Have a high school diploma or GED (Associate degree preferred).
+ Possess a minimum of 1 year of customer service experience (2 years preferred).
+ Demonstrate stron...
**Pay Rate:** **$24/hour**
**Hours:** **5pm-5am 3 days on/3 days off/4 days on/4 days off**
**Location:** **On site in Green Bay, WI**
**Excellent long term opportunity!**
**What’s a typical day as Client Support Lead? You’ll be:**
+ Handling customer-facing processes, systems, and equipment for daily operations.
+ Monitoring customer orders and shipments to identify and resolve issues.
+ Providing process and technology training to team members.
+ Communicating effectively with internal teams, leadership, and customers to resolve concerns and manage escalations.
+ Supporting the Customer Service Manager and acting as a subject matter expert for problem resolution.
**This job might be an outstanding fit if you:**
+ Have a high school diploma or GED (Associate degree preferred).
+ Possess a minimum of 1 year of customer service experience (2 years preferred).
+ Demonstrate stron...
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