Job Description

In This Role, You Will Be...


• Follow standard workflows, interpret client requirements accurately and handle full-cycle insurance tasks in English systems (policy data extraction, verification, entry, modification, etc.).


• Meet task deadlines and track time precisely; conduct proactive quality checks, identify process issues and drive solutions to meet quality and efficiency standards.


• Communicate with clients via professional English emails, respond promptly to client requests and resolve problems quickly to ensure client satisfaction.

What You Need To Be Successful...


• Diploma degree or above


• Fluency in English


• Proficiency in Microsoft Office (Word, Excel, etc.)


• Strong learning ability and sense of responsibility


• Quality-oriented and highly accurate in work delivery

Your Benefits & Perks…


• Standard two-day weekend


• Paid public holiday

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