Client Success Manager (CSM) - Digital Payments

Job Title: Client Success Manager (CSM) - Digital Payments

Employment type: Contract (On-site)

Contract length: 12 months

Location: Beirut, Lebanon

PURPOSE OF THE PROJECT

The CSM will manage strategic enterprise client relationships, serving as a trusted advisor to senior executives and key decision-makers. Lead complex product implementations and business transformation initiatives, driving successful adoption, commercial growth, and long-term client value. Collaborate with cross-functional and regional stakeholders to deliver large-scale projects, leveraging data-driven insights to inform strategy, optimise performance, and achieve business objectives.

Core Responsibilities and Accountabilities:

Client Relationship Management

• Function as the primary post-sale point of contact for assigned clients.
• Build trusted r...