Job Description
Join Verndale as a full-time Client Success Manager in Montreal, focused on driving revenue and building strong client relationships across the eCommerce landscape. This mid-level role emphasizes collaboration with clients and internal teams to enhance account performance.
As a Client Success Manager at Verndale, you will oversee a portfolio of client accounts, ensuring their growth and satisfaction while aligning with business objectives. Your experience in digital services—especially with platforms like Shopify and Magento—will be crucial for supporting clients and identifying opportunities for expansion. This position also involves traveling 25%-50% to client sites in the U.S. and Canada.
Key Responsibilities:
• Manage and grow a portfolio of client accounts
• Ensure high levels of client satisfaction and retention
• Lead daily client relationship engagements
• Identify opportunities for upselling and cross-selling
• Collaborat...
As a Client Success Manager at Verndale, you will oversee a portfolio of client accounts, ensuring their growth and satisfaction while aligning with business objectives. Your experience in digital services—especially with platforms like Shopify and Magento—will be crucial for supporting clients and identifying opportunities for expansion. This position also involves traveling 25%-50% to client sites in the U.S. and Canada.
Key Responsibilities:
• Manage and grow a portfolio of client accounts
• Ensure high levels of client satisfaction and retention
• Lead daily client relationship engagements
• Identify opportunities for upselling and cross-selling
• Collaborat...
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