Client Success Coordinator

Client Success Coordinator – Make an Impact in Service Delivery

We’re looking for a Client Success Coordinator to play a critical role in delivering exceptional service, ensuring customer satisfaction, and driving operational excellence. In this role, you’ll act as a key liaison between customers, suppliers, and internal teams, using data and insight to continuously improve performance and meet contractual commitments.

Key Responsibilities

• Coordinate customer orders, service requests, and day‑to‑day operational activities to ensure seamless service delivery.
• Act as the primary point of contact for customer queries, building strong, professional relationships with clients, suppliers, and partners.
• Monitor KPIs and SLAs, proactively identifying risks and driving actions to maintain high performance standards.
• Produce and analyse operational reports and dashboards to provide insight and support decision‑making.
• Manage...