Job Description
At WilsonsSecurity, we pride ourselves on delivering professional security and lifesafety solutions while ensuring an exceptional customer experience. If you arepassionate about customer service, technology, and problem-solving, this couldbe the perfect opportunity for you! Apply to join our team as a Client SuccessCoordinator! You'll work for a growing, family-owned company that has beenproviding Canadians with locally based service for over 100 years.
The Role:
- Deliver outstanding customer service via phone and email communication
- Troubleshoot an array of security products and services
- Documentation of work orders, service reports and client interactions
- Update client accounts
- Coordinate service appointments, and manage and maintain service schedules
- Work closely with other departments to address client inquiries in a timelymanner
- Order, receive, and distribute parts in the warehouse
- W...
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