Client Success Coach

About Magic
Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Background
Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.

• Check out Magic's Business Profile
  
• Know more about our Team via Magic's Careers Page
  

Why does this role exist?
A Client Success Coach sits at the intersection of people leadership, operational excellence, and client satisfaction. You're not just managing a team—you're building a high-performing unit that consistently delivers exceptional results for our most valued clients.
You...