Job Description

Position Summary


Provide a strong activity and manage the activity of the team in order to guarantee the quality of program client service delivery. Ensure seamless execution and continuous improvement of service offerings.

Duties & Responsibilities

  • Closely track changes in consumer product regulations and communicate relevant standards, requirements and policies to global team and customers
  • Perform gap analyses between service required vs. standard offer provided for new clients
  • Support request for proposals review focusing on program administrative requirements and suggest as appropriate best practices
  • Translate client instructions or requirements into operational language using process engineering or design for manufacturability methodologies.
  • Lead program setup included but not limited: Process, measurable KPI, monitor tool and other related documents.
  • Lead program cha...

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