Job Description
**Company Description**
We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.
Become a part of our Client Setup team at Sportradar and play a crucial role in ensuring clients have seamless access to our products. You’ll work closely with both internal teams and clients, providing expert guidance throughout the entire customer journey.
**THE CHALLENGE**:
- Develop deep expertise in Sportradar’s products and services.
- Manage the initial setup and configuration of Sportradar services.
- Resolve client issues and provide support through ticketing systems.
- Monitor daily tasks and tickets across multiple platforms (_e.g., Freshdesk, Jira, Slack_).
- Collaborate actively with internal teams to deliver the best client experience.
- Escal...
We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.
Become a part of our Client Setup team at Sportradar and play a crucial role in ensuring clients have seamless access to our products. You’ll work closely with both internal teams and clients, providing expert guidance throughout the entire customer journey.
**THE CHALLENGE**:
- Develop deep expertise in Sportradar’s products and services.
- Manage the initial setup and configuration of Sportradar services.
- Resolve client issues and provide support through ticketing systems.
- Monitor daily tasks and tickets across multiple platforms (_e.g., Freshdesk, Jira, Slack_).
- Collaborate actively with internal teams to deliver the best client experience.
- Escal...
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