Client Servicing - Relationship Manager

Company Description Flabs is an AI-powered lab management platform designed to help diagnostic labs operate more efficiently. By streamlining processes from sample collection to report generation, Flabs creates a comprehensive one-stop solution for labs. Role Description Call inbound leads (diagnostic lab owners / managers) within the same business day of assignment Qualify leads on fit, intent, and lab size — quickly disqualify junk to protect your pipeline Run product demos over call/video — walk prospects through Flabs modules relevant to their lab Handle objections on pricing, switching effort, and software adoption with confidence Own your follow-up cadence end-to-end — no handoffs, no dropped leads Drive leads to trial activation and then convert trials into paid subscriptions Keep CRM updated in real time — every call logged, every next action set Flag recurring objections and lead quality patterns to the sales manager weekly Qualifications 1–3 years in B2B inside sales, SaaS sa...