Job Description
Key Responsibilities -
• Manage and grow a portfolio of enterprise accounts.
• Act as the primary point of contact for clients, conduct face-to-face client meetings, business reviews, presentations, and strategic discussions to strengthen client relationships.
• Manage end-to-end website updates, campaign execution, offer listings, and catalogue management for client accounts.
• Coordinate effectively with internal teams including Operations, Product, Tech, Design, Finance, and Marketing to ensure seamless campaign execution.
• Analyze account performance, prepare monthly business reviews (MBRs), campaign reports, and provide actionable insights to clients.
• Monitor competitor activities, industry trends, and campaign benchmarks to recommend opportunities for account growth and optimization.
• Ensure high service quality, Timely delivery, and adherence to client SLAs.
Skill Set Required –
• 3–6 years of experience in Client Servicing, Customer Success, Key A...
• Manage and grow a portfolio of enterprise accounts.
• Act as the primary point of contact for clients, conduct face-to-face client meetings, business reviews, presentations, and strategic discussions to strengthen client relationships.
• Manage end-to-end website updates, campaign execution, offer listings, and catalogue management for client accounts.
• Coordinate effectively with internal teams including Operations, Product, Tech, Design, Finance, and Marketing to ensure seamless campaign execution.
• Analyze account performance, prepare monthly business reviews (MBRs), campaign reports, and provide actionable insights to clients.
• Monitor competitor activities, industry trends, and campaign benchmarks to recommend opportunities for account growth and optimization.
• Ensure high service quality, Timely delivery, and adherence to client SLAs.
Skill Set Required –
• 3–6 years of experience in Client Servicing, Customer Success, Key A...
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