Client Servicing Lead

Job Summary

• Proven work experience of at least 7 years in a client servicing/account management role in a digital marketing agency
• Strong knowledge of the overall digital marketing ecosystem.
• Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Strong communication, presentation and negotiation skills.
• Extensive experience in leading and managing large teams and multiple accounts.
• Proven track record of strategic thinking and driving significant client growth and satisfaction.
• Strong financial acumen with the ability to manage budgets and forecasts.

Key Responsibility -

• Lead and guide the team, ensuring high satisfaction and retention of existing clients and a positive onboarding experience for new clients
• Manage and grow revenue and profits through both existing and new clients, ensuring the achievement of annual targets.
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