Client Servicing Executive

The Role:

We are looking for a proactive and relationship-driven Key Account Manager (KAM) to manage and grow relationships with our most important clients. The ideal candidate will act as a trusted advisor, ensure client satisfaction, drive account growth, and collaborate with internal teams to deliver exceptional value.

Key Responsibilities:

• Manage and nurture relationships with assigned key accounts to ensure long-term partnerships
• Serve as the primary point of contact for key clients, addressing inquiries and resolving issues promptly
• Develop account strategies to achieve revenue targets and maximize client retention
• Identify upselling and cross-selling opportunities within existing accounts
• Coordinate with internal teams (Sales, Marketing, Operations, Product, and Finance) to meet client needs
• Monitor account performance, KPIs, and client satisfaction metrics
• Prepare regular account reports, forecas...