Job Description
Job Title: Client Services SpecialistJob Description
The Client Services Specialist provides exceptional customer service and operational support for a group of insurance companies. In this role, you support the daily workflow of multiple teams and serve as a primary contact for agents, insureds, claimants, and other stakeholders. You handle a variety of routine tasks using established procedures, while exercising sound judgment and maintaining a strong commitment to accuracy, quality, and confidentiality.
Responsibilities
+ Deliver outstanding customer service to agents, insureds, claimants, and internal business partners.
+ Answer, route, and resolve incoming calls, emails, and inquiries in a timely and professional manner.
+ Provide accurate contact information for agents, affiliated companies, and internal departments.
+ Support daily workflow processing, including handling misdirected and returned emails, document indexing, submission prep...
The Client Services Specialist provides exceptional customer service and operational support for a group of insurance companies. In this role, you support the daily workflow of multiple teams and serve as a primary contact for agents, insureds, claimants, and other stakeholders. You handle a variety of routine tasks using established procedures, while exercising sound judgment and maintaining a strong commitment to accuracy, quality, and confidentiality.
Responsibilities
+ Deliver outstanding customer service to agents, insureds, claimants, and internal business partners.
+ Answer, route, and resolve incoming calls, emails, and inquiries in a timely and professional manner.
+ Provide accurate contact information for agents, affiliated companies, and internal departments.
+ Support daily workflow processing, including handling misdirected and returned emails, document indexing, submission prep...
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