Job Description

Position Overview

As a Client Services Specialist, you will provide frontline support to Autodesk customers and partners, ensuring timely resolution of product access, licensing, and account issues. You will deliver an exceptional customer experience through strong problem-solving, clear communication, and collaboration in a fast-paced, team-oriented environment.

Do you enjoy working with Windows, Microsoft Office, and CRM tools like Salesforce to help resolve customer inquiries? Bring your skills to our team — apply today!

Key Responsibilities

  • Provide multi-channel support (phone, chat, email) to customers and partners
  • Troubleshoot product access, licensing, account, and order-related issues, ensuring timely resolution
  • Ensure access to purchased software using internal systems and remote tools
  • Deliver a high-quality, solution-focused customer experience
  • Educate customers and partners through training ses...
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