Client Services Representative

Roles and Responsibility/Job Description

J.P. Morgan Chase Bank, NA (JPMCB) is rapidly expanding its revenue business in India.

As an Analyst in the Client Service Account Manager (CSAM) group, you will be required to manage and support Client Servicing for Treasury Services.

Job responsibilities:

• Actively manage a number of identified prime clients including Large Corporate and multinational corporations and support their banking needs
• Act as a single point of Contact for clients for all escalations and ensure adequate coverage by service teams
• Guide and handhold account maintenance activities for portfolio as well as un allocated clients
• Support various transformation initiatives like outreach programs to enrich client experience
• Track and understand im...