Job Description
Description
We are looking for a Client Services Representative to join a fast-paced client services team in Las Vegas. This Contract position is ideal for someone who communicates clearly, enjoys helping clients, and can build trust through responsive support. The role centers on delivering a positive customer experience while assisting business clients with tax-related follow-up and service inquiries in a high-volume environment.
Responsibilities:
• Deliver courteous and timely assistance to clients across phone and written communication channels.
• Contact business clients after tax filings to confirm required paperwork has been submitted and is complete.
• Prepare, respond to, and route business correspondence with accuracy and attention to detail.
• Handle a steady volume of inbound and outbound interactions while maintaining service quality and strong communication.
• Identify opportunities to introduce additional se...
We are looking for a Client Services Representative to join a fast-paced client services team in Las Vegas. This Contract position is ideal for someone who communicates clearly, enjoys helping clients, and can build trust through responsive support. The role centers on delivering a positive customer experience while assisting business clients with tax-related follow-up and service inquiries in a high-volume environment.
Responsibilities:
• Deliver courteous and timely assistance to clients across phone and written communication channels.
• Contact business clients after tax filings to confirm required paperwork has been submitted and is complete.
• Prepare, respond to, and route business correspondence with accuracy and attention to detail.
• Handle a steady volume of inbound and outbound interactions while maintaining service quality and strong communication.
• Identify opportunities to introduce additional se...
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