Client Services Officer

We are seeking a proactive and enthusiastic Front of House/Client Services Officer to join our Accounting & Tax team in Colac. This is a pivotal role suited to a highly motivated professional who takes pride in delivering exceptional reception and client service support.

Please note: This is a full-time permanent position based in the office Mon-Fri. 

Your role, your contribution! 
•    Welcoming clients and managing incoming calls, responding to enquiries and coordinating appointments to ensure seamless service delivery.
•    Liaising with advisors, partners and team members to support efficient and high-quality client outcomes.
•    Managing a broad range of administrative tasks, including lodging tax returns, handling ATO correspondence and coordinating office supplies.
•    Supporting client data management processes, including collating financial statements and tax returns, invoicing, WIP management, liaising with the ATO on ...