Client Services Manager

TMS Global are a wholly owned subsidiary of DS Smith PLC, multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally. Our TMS community consists of just over 300 people who are spread internationally across APAC, LATAM, EMEA and NA.

About the role

TMS Global is seeking a highly skilled Client Services Manager to join our team in either Germany or the UK on a permanent basis. This position is regional role and will involve working remotely with travel across Europe.

This role will be responsible for ensuring a stable, scalable and high-performing Client Services organisation across the region, while acting as the primary operational and strategic anchor for our client. It is accountable for ensuring consistent service delivery, margin protection, savings realisation and governance compliance, while driving alignment between regional teams a...