Client Services Executive

Our client is a leading global financial company that specialises in currency exchange, foreign money exchange, money transfer and international remittances services. They are currently seeking an enthusiastic and results-driven Client Sales and Support executive to join their busy team located in Chatswood, Sydney. They are seeking to expand their business development plan as well as strive to become a world leader in the non-bank financial service provider industry.

The main job responsibilities:

• Through exceptional experiences provide timely support for our client Stockbroking clients
• Provide excellent and high calibre client service to ensure a positive experience for all clients, focusing on getting it right first time, acting as a brand ambassador in all client interactions
• Proactively identify opportunities to improve the client experience.
• Maintain KPI and SLA targets, both Individually and as a team
• Proactively respond to an...