Client Services Director at Guardteck

Join Guardteck as Client Services Director in Burnaby, BC, focusing on exceptional security operations. Manage client relations and operational performance in a multi-site environment.
This senior positions encompasses leading a dedicated team to achieve excellence in service delivery across various security sites. Your understanding of contract compliance, stakeholder management, and service quality will be crucial in meeting client expectations. You will take charge of resolving escalations and ensure that all teams work efficiently toward common goals.
Key Responsibilities:
• Oversee client account managers and their activities
• Maintain strong client relationships through effective communication
• Drive initiatives for service efficiency and client satisfaction
• Review operational performance against service standards
• Engage in bidding processes for contracts and proposals
Requirements:
• 5–7+ years in senior client services or operational roles
• ...