Client Services Associate

Description

*Respond to client requests for new project initiatives through our centralized technology

*Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests

*Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion

*Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team

*Where applicable, initiate some project specifics to set the production team/individual project up for success

*Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, and providing a high level of service

*Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and...