Job Description

A leading global financial institution is seeking a Customer Service Intermediate Analyst in Kuala Lumpur. In this role, you will manage a portfolio of high-profile clients, ensuring timely resolutions and support. The ideal candidate has 1-3 years of client service experience and strong communication skills. Responsibilities include coaching team members, advising on process improvements, and conducting analyses to resolve customer issues. This position offers a great opportunity to grow within a respected company.
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