Client Services Advisor

If you’ve built strong people skills overtime and are now ready for more responsibility, this is where you take that next step.

You won’t just answer calls, we’ll teach you how insurance works, how to explain it in simple terms, and how to confidently guide a customer through their options. You’ll learn when to ask the right questions, when to offer extra cover, and how to close a sale properly. You’ll be building a career here, with clear standards, honest feedback, and be given real opportunities to grow.

What you’ll be doing

• A full-time role that's in-office at Sippy Downs
• Take inbound calls about policy updates and amendments, quotes, and general enquiries
• Follow a clear call structure so customers understand their cover, pricing, and next steps
• Update policy details accurately across multiple systems
• Explain options in simple terms so customers can make confident decisions
• Spot opportuniti...