Job Description

Join a global leader in investment banking and financial services at JPMorgan Chase & Co., where we provide strategic advice, raise capital, and manage risk for clients in over 100 countries. Our operations teams leverage cutting-edge technology to deliver secure, innovative solutions that enhance client experiences and promote growth. With a rich history spanning over 200 years, we are committed to diversity and inclusion, valuing the unique talents of our global workforce.

As a Client Service Supervisor within the Customer Support Team, you will be an advocate for our merchants and internal Chase partners, offering resolutions to payment processing, technical troubleshooting, and addressing general inquiries. You will provide phone support to our US and Canadian merchants, ensuring first call resolution with empathy and respect

Job Responsibilities:

  • Handle merchant escalations, adhoc coaching and collaborate with hiring.
  • Take ownership of each cus...

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