Job Description

Lead a team or teams of Client Service professionals who advise our moderate to complex Commercial Bank clients. Manage multiple internal and external relationships to provide our clients with best in class service. Help be the reason our client stay with Chase!

As a Client Service Senior Manager within the Commercial Bank you will lead the business, own a portfolio of clients and manage a group of dynamic client service managers. As a strategic leader, you will drive change through innovation & transformation, execute the firm’s strategy and modernize the client experience.

Job Responsibilities

  • Anticipate and manage work volumes, adhering to established policies and deadlines
  • Collaborate with stakeholders to effectively resolve client issues / escalations
  • Analyze and interpret client data to identify trends and develop department strategy
  • Drive change initiatives, business strategy and technology enhancements programs

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    Job Details

    Location
    Tempe, Arizona, United States
    Job Type
    Full time
    Category
    Operations Specialties Managers
    Posted Date
    July 08, 2026
    Deadline
    August 17, 2026