Client Service Representative

Wat ga je doen?

We are looking for a customer a proactive and detail-oriented Customer Service Representative to join their team. In this role, you will be responsible for processing incoming orders, managing customer inquiries, and ensuring a smooth end-to-end service experience for both internal and external customers. You will work collaboratively across departments to support order fulfillment, logistics coordination, and issue resolution.
Key Responsibilities
Handle customer interactions related to service issues, order processing, and general support
Build and maintain strong relationships with a defined portfolio of customers
Serve as backup support for colleagues within the Customer Service team as needed
Collaborate with internal departments (Sales, Operations, Logistics, Finance) to ensure efficient order fulfillment and delivery
Process and modify orders in the system, providing immediate confirmation to customers
Coordinate with t...