Job Description
Description
We are looking for a Client Service Representative to support client relationships and deliver a high standard of service for a long-term contract opportunity. In this role, you will serve as a key point of contact for client requests, coordinate with internal teams to resolve issues, and help ensure service commitments are met across multiple products. This position is well suited for someone who can manage competing priorities, communicate clearly, and work effectively in a hybrid environment.
Responsibilities:
• Serve as a primary contact for day-to-day client questions, providing timely updates, clear guidance, and appropriate follow-up on open items.
• Assess incoming requests, route complex matters to the right teams, and track escalations through resolution to maintain strong client support.
• Join scheduled client discussions when needed, offering service updates and helping address operational concerns or outstanding re...
We are looking for a Client Service Representative to support client relationships and deliver a high standard of service for a long-term contract opportunity. In this role, you will serve as a key point of contact for client requests, coordinate with internal teams to resolve issues, and help ensure service commitments are met across multiple products. This position is well suited for someone who can manage competing priorities, communicate clearly, and work effectively in a hybrid environment.
Responsibilities:
• Serve as a primary contact for day-to-day client questions, providing timely updates, clear guidance, and appropriate follow-up on open items.
• Assess incoming requests, route complex matters to the right teams, and track escalations through resolution to maintain strong client support.
• Join scheduled client discussions when needed, offering service updates and helping address operational concerns or outstanding re...
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