Client Service Representative - Airdrie

About the role

As a Client Service Representative at ATB Financial, you will serve as the welcoming face of ATB, providing essential banking services in a friendly and approachable manner, and building meaningful relationships with clients. You will take the time to understand clients’ financial needs, offer personalized solutions, and connect them with the right resources. This role is key to ensuring every client interaction is positive, efficient, and leaves them feeling valued.

Additional Information

• This is a unionized role.
• Saturday shifts on a rotating basis.
• Required to work at both Airdrie Main and Airdrie Kingsview branches. Team member must provide own transportation to both locations.

Accountabilities

• Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
• Skillfully introduce and educate clients on digital banki...