Job Description

Client Service Manager

Location:
Taipei, Taipei City, TW, 110

Brand: HSBC

Area of Interest:

Closing Date:

Date: 1 Jul 2026

**Job description**

Functional Description

Global Payments Solutions (GPS) within HSBC Bank (Taiwan) Limited (“HBTW”) provides payments, collections, and liquidity products to approximately Commercial Banking and Global Banking corporates and institutions.

People Responsibility: No

Reports To: Head of Client Service and Account Management

Job Contents

1. To provide high quality/professional service to clients and build up good/solid customer relationship between customers and the Bank
2. To act as the point of contact for selected top-tier revenue clients, take ownership of their queries and to assist clients in resolving all operational issues
3. To understand client’s needs and provide feedback on product/system requirements, and spot cross-sell op...

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