Job Description
The Purpose of the Role:
To exceed client expectations by adding value beyond the agreed Key Performance Indicators (KPIs) and to build CPM’s business by developing the services provided to them.
To deliver, as a minimum, planned budget spend and to deliver agreed profit levels to CPM.
Key Responsibilities:
Maintenance and development of client relationships, including regular meeting to review performance of the operation, both financially and against KPIs agreed To validate and interpret client reports and results, in order to provide executive summaries and provide appropriate recommendations to clients Identification of business development opportunities and preparation of and/or provide assistance to the Client Service Director to prepare and present profitable strategic proposals to add value to the client operation and extend the services provided To monitor and control budgets, ensuring sales and pro...
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