Client Service Manager

Job Description:

Position in Customer Service Manager Market Intelligence

• Act as strategic partner to our clients
• Being an expert in your market sector
• Being an innovation agent. Drive change for faster reaction to changing market requirement.

As a Consultant CSM  you will have following key accountabilities

External:

• Become a market expert in one or more categories / industry segments
• Deliver insightful presentations and actionable recommendations to our clients
• Drive adoption (i.e. activation, reactivation and engagement) of NIQ platform within client organization by demonstrating clear ROI to client
• Drive gfk platform usage in the client organization
• Educates customers about the most relevant features/functionalities for their specific business needs
• Ensures effective and efficient client training and onboarding of new c...