Job Description
The Company
Our client is a leading global financial services firm in Hong Kong, and they are currently looking for a Client Service Manager to join the expanding team.
The Role
- Serve as an escalation point for client service issues and deliverables
- Handle the investor onboarding and keep accurate, up-to-date client investor profiles
- Support senior Client advisors in administering client portfolios, including assist in preparation of the presentation and administration reports
- Assess operational capacity and risk elements of new business initiatives as well as daily operations
- Identify potential risks, ensure proper escalations, and formulate issues resolution
- Participate in ad-hoc projects or perform other duties assigned by supervisors from time to time
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