Client Service Executive (UAE National)

This role is part of the relationship management team, supporting Relationship Managers in achieving key performance indicators and enhancing client experience for Global Private Banking (GPB) clients.

Responsibilities

• Provide high‑quality sales support to a team of GPB Relationship Managers, focusing on appointment setting and client servicing.
• Reduce the time Relationship Managers spend on process and administrative tasks to increase their client‑facing capacity.
• Manage client contact and service, including answering client calls, resolving transactional enquiries, facilitating smooth hand‑offs to the appropriate channels, and managing key event reminders to maintain active client contact.
• Prepare and complete sales documents, manage data entry and report generation, and liaise with support functions to follow through the client purchase process.
• Handle client enquiries and complaints regarding the Relationship Manager’s ...