Job Description
Elevate client satisfaction as a Client Service Associate with NFP’s Individual Solutions Division, specializing in insurance services and policyholder management. This hybrid role focuses on proactive client support and accurate policy maintenance.
As a Client Service Associate, you will manage ongoing service needs for insurance policyholders. Your expertise will be crucial in providing exceptional service on in-force requests, maintaining policy accuracy, and addressing inquiries with professionalism. A focus on stakeholder management between clients and advisors ensures a seamless experience for all involved.
Key Responsibilities:
• Enter insurance applications into carrier portals accurately
• Coordinate medical orders and testing schedules
• Fulfill underwriting requirements with insurance carriers
• Monitor case statuses and provide updates
• Organize case-related documentation for compliance
Requirements:
• Bachelor's degree preferred
• Minimum 2 y...
As a Client Service Associate, you will manage ongoing service needs for insurance policyholders. Your expertise will be crucial in providing exceptional service on in-force requests, maintaining policy accuracy, and addressing inquiries with professionalism. A focus on stakeholder management between clients and advisors ensures a seamless experience for all involved.
Key Responsibilities:
• Enter insurance applications into carrier portals accurately
• Coordinate medical orders and testing schedules
• Fulfill underwriting requirements with insurance carriers
• Monitor case statuses and provide updates
• Organize case-related documentation for compliance
Requirements:
• Bachelor's degree preferred
• Minimum 2 y...
Ready to Apply?
Take the next step in your AI career. Submit your application to NFP, an Aon company today.
Submit Application