Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.4

Requisition Details:

Employment Status: Permanent, Part-time (0.4 FTE)
Program Name: Visiting Nursing
Number of Hours Bi-Weekly: 30
Work Schedule: Days, Evenings, Weekends
On Call: No
Existing Vacancy: Yes u2013 weu2019re currently hiring candidates for an existing vacancy in this position u00A0 u00A0

Job Summary:

u00A0 The Client Service Associate (CSA) works as part of a team to facilitate the intake of new clients and the assignment of clients to service providers through VONu2019s standard operating procedures. The CSA ensures that every service provideru2019s caseload is properly assigned, client expectations are met, and service levels are achieved. u00A0

Key Responsibilities:

• Maintains service providers schedules (master rotations and availability) as directed by site program management.
• Maintains accurate documentation and communications to clients, service providers and other VON staff.