Job Description

Description

Position at VON Canada (Ontario) Requisition Details: 

Employment Status: Permanent, Full-time (1.0 FTE)
Program Name: Visiting Nursing/Home Support
Number of Hours Bi-Weekly: 75
Work Schedule: Days, Evenings, Includes Weekends
Union/Bargaining Unit: CUPE
On-Call: NoExisting Vacancy: Yes - we're currently hiring candidates for an existing temporary vacancy in this position. This is a Hybrid Remote: Monday to Friday work in the office, Saturday and Sunday work remotely 
Job Summary:The Client Service Associate (CSA) works as part of a team to facilitate the intake of new clients and the assignment of clients to service providers through VON’s standard operating procedures. The CSA ensures that every service provider’s caseload is properly assigned, client expectations are met, and service levels are achieved.Key Responsibilities:
  • Maintains service providers schedules (master rotations and availabi...

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